Home Minister Shri Amit Shah (age 54 years) launched 3 citizen-centric services of the Chandigarh Police, in Chandigarh. i) Emergency Response Support System (ERSS - Dial 112), i) 'E-Beat Book' System, and i) 'E-Saathi App'.
Shri Amit Shah observed that the beat officer system has been the cornerstone of the Indian Policing system for ages and through such Citizen Centric Services, a SMART Police force can be built in the country. He congratulated Chandigarh Police to have taken a lead in introducing such Citizen-Centric Services in Policing.
About ERSS - Dial 112 ERSS has been designed to play a pivotal role in mitigation or preventing escalation of crime, especially against women and children. It will provide a single emergency number (112), computer-aided dispatch of field resources to the location of distress. Due to this, Citizens can send their emergency information through call, SMS, email and through the 112 India mobile app.
About E-Beat Book It is a web and mobile-based application which will ease the collection, updating, and analysis of the information related to crime and criminals in a real-time. The E-Beat Book would be linked with Crime and Criminal Tracking Network & Systems (CCTNS), which would help in a real-time updation of crime/ criminal data.
About E-Saathi App It would help the general public, including senior citizens, to remain in touch with the police and also give suggestions to facilitate participative community policing: 'Your Police at Your Doorstep' initiative. The beat officer would be able to provide services like passport verification, tenant verification, servant verification, character certificate, etc. source: pib
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