RBI Governor Shaktikanta Das (age 62 years) has launched the Complaint Management System (CMS) for filing an online grievance against Banks and NBFCs.
The main objective to improve the customer experience in timely redressal of grievances.
Das said CMS Application also improves transparency by keeping the complainants informed through auto-generated acknowledgments and enabling them to track the status of their complaints and file appeals online against the decisions of the Ombudsmen, where applicable.
Speaking at the launch, he said that the RBI also plans to introduce a dedicated Interactive Voice Response (IVR) system for tracking the status of complaints.
The United States Secretary of State Mike Pompeo (age 55 years) will be on a 3-day visit to India.
It is an important opportunity for both countries to explore way....
Ministry of Road Transport and Highways has decided to modify the format of driving licenses to smart card type driving licenses.
The Ministry of Road Transport a....
Veteran Freedom fighter Mohan Ranade passed away early morning today in Pune, Maharashtra. He was 90-years.
He was participated in Goa’s liberation movement,....
Rajasthan BJP President and Former Rajya Sabha MP Madan Lal Saini passed away at AIIMS-New Delhi. He was 75-years.
M.L. Saini was diagnosed with an infection in th....
The Day of the Seafarer is observed every year on 25th June around the world coordinated by the International Maritime Organisation (IMO).
The theme for this year ....
